TM SIM Registration Online 2025 (Philippines)
The deadline is August 15, 2025. Don’t wait until the last day to register now and help others do the same.
In 2025, staying connected means more than just having a mobile number it means being officially registered and protected. If you’re a TM user in the Philippines, understanding the TM SIM registration process is no longer optional; it’s a legal requirement under the SIM Registration Act (RA 11934). Whether you’re activating a new Touch Mobile SIM, updating an existing one, or helping a family member comply, this guide walks you through everything clearly, securely, and step-by-step.
With scams on the rise and telecom policies tightening, registering your TM SIM is not just about keeping your number active, it’s about protecting your identity, securing your digital access, and following national law. Let’s simplify the process so you can register with confidence, avoid common errors, and stay connected without stress.
According to the National Telecommunications Commission (NTC), SIM registration is designed to combat rising incidents of text scams, phishing, and fraud using anonymous mobile numbers.
Understanding the Law: Republic Act No. 11934
The backbone of all SIM registration policies in the Philippines is Republic Act No. 11934, also known as the SIM Registration Act. Signed into law in late 2022 and enforced in phases since 2023, this law mandates that all mobile users must register their SIM cards with valid identification. In 2025, this mandate is fully enforced meaning non-registered TM SIMs will be deactivated permanently if not properly verified.
This law is applicable to:
The implementation is a major shift from the old “plug-and-play” system. It’s a digital accountability measure, giving both government and telecom companies the ability to trace misuse of mobile numbers.
Who Must Register a TM SIM in 2025?
SIM registration is universal in the Philippines. Here’s who needs to register a TM number:
1. New TM SIM Users
If you recently bought a TM SIM card, you’ll need to register it before activation. The registration must happen as part of the setup process your SIM will not work until it is registered.
2. Existing TM Users (Pre-2023)
Even if you’ve been using your TM SIM for years, you still need to register it if you haven’t already. Many users think being active means they’re registered; this is a common misconception. Without confirmation, your SIM may be on the deactivation list.
3. Senior Citizens & Persons With Disabilities (PWDs)
Special assistance is available through TM support centers. You may also register with the help of a trusted person, as long as proper documents are submitted.
4. Minors (Below 18 Years Old)
Minors cannot register SIMs under their own name. Instead, a parent or legal guardian must register the SIM on the minor’s behalf. This includes uploading both parties’ IDs and proof of relationship.
5. Foreigners / Temporary Visitors
Whether you’re a tourist, foreign student, or overseas worker staying in the Philippines temporarily, if you’re using a TM SIM, you must register it.
Requirements (2025 Updated)
Before you begin the registration process, it’s essential to gather all the required documents and information. Failing to meet any of the key requirements can delay your registration or cause it to be rejected altogether. This section provides a complete breakdown of the identification, technical, and personal requirements needed to successfully register your TM SIM card in 2025.
Basic Requirements for TM SIM Registration
Whether you’re registering a new or existing TM number, here’s what you need:
Active TM SIM Number | The 11-digit number you want to register | Must have signal access for OTP |
Valid Government-Issued ID | Passport, UMID, Driver’s License, Voter’s ID, etc. | Must match your personal info |
Clear Selfie Photo | Taken live using your front camera | No filters, hats, glasses, or masks |
Personal Details | Full name, birthday, address, gender | Must match your ID |
Internet Access | For accessing registration portal or app | WiFi or mobile data required |
Email Address (optional) | Used for account recovery or support | Optional but recommended |
Tip: Always use original documents, screenshots or photocopies of IDs may be rejected.
Accepted Valid IDs
According to the NTC and DICT guidelines, the following IDs are valid for TM SIM registration:
Primary IDs (Most Accepted)
Secondary IDs (For Additional Verification)
For minors, school IDs & birth certificates are accepted if submitted by a guardian.
Selfie Requirements (For ID Verification)
TM requires a live selfie photo during registration. This is used to verify that the person registering the SIM matches the ID submitted. Make sure your selfie follows these rules:
🚫 Blurry or dark selfies often lead to registration rejection.
Technical Requirements (For Online Registration)
You’ll need the following to complete the process smoothly:
What NOT to Submit
Google and TM systems now use NLP and AI detection, which means mismatches or inconsistencies between your ID and selfie can lead to automatic rejections. Avoid delays by NOT uploading:
Expert Advice (Pro Tips)
How to Register TM SIM Step-by-Step (Portal & App Guide)
Designed for both tech-savvy users and complete beginners, this section breaks down exactly how to register your TM SIM using the official online portal or the GlobeOne app. I’ll also include expert tips, visual layout cues, and ways to avoid common errors.
Method 1: via Online Web Portal
This is the default method for registering your TM SIM in 2025. Step-by-Step Process:
Pro Tip: Register during off-peak hours to avoid site lags or server errors.
Method 2: Using GlobeOne App
If you’re already using the GlobeOne app (available for Android & iOS), you can register your TM SIM from inside the app interface.
Some app versions experience bugs on older devices. If the app crashes, use the web portal instead.
How To Register TM Sim via SMS
Via QR Code Sim Registration TM
Another way to register your SIM card quickly and conveniently by scanning QR code will navigate to the official website through different methods such as:
In‑Store Registration (if applicable)
Sometimes it’s necessary to register TM Sim physically, you can go to your nearest TM or Globe store to activate your TM SIM. Please follow the below guidelines:
TM SIM Registration for Foreigners, Minors & Special Cases
This section addresses users with unique registration situations including foreign tourists, minors, senior citizens, PWDs, and even those with limited documents. Most competitors overlook these edge cases so this gives you a real ranking edge and unmatched user trust.
TM SIM Registration for Foreign Nationals
If you’re a foreigner using a TM SIM in the Philippines, you’re legally required to register your number under RA 11934, just like local users.
Who is considered a “foreign user”?
Requirements for Foreigners:
Document Type | Example |
Passport (must be valid) | Photo & ID page |
Entry visa (tourist, student, work, etc.) | Clearly dated |
Proof of local stay | Hotel booking, lease contract |
ACR/I-Card or Alien Employment Permit (if applicable) | For workers/students |
Local mobile number | Must be active TM SIM |
You may be asked to present these at a TM/Globe store for in-person verification.
Validity Period for Foreign SIM Registration:
User Type | SIM Validity |
Tourist | 30 days (auto-expire unless extended) |
Student/Worker | Duration of visa/AEP |
Permanent Resident | Same as locals (no expiry) |
⚠️ You can extend your SIM validity by showing proof of stay extension.
How to Register TM SIM for a Child
Under the law, individuals under 18 years old cannot register a SIM in their name. But that doesn’t mean minors can’t use one, it must be registered by a parent or legal guardian.
Process for Guardian Registration:
- The guardian registers the SIM in their name
- Upload both:
- Guardian’s valid ID
- Minor’s school ID or birth certificate
- Include proof of relationship (e.g., birth certificate)
- Note on the form that the SIM is intended for the minor’s use
📌 In cases of guardianship (not biological parent), include court documents or barangay certification.
TM SIM Registration for Senior Citizens & PWDs
Many senior users are unfamiliar with online registration. TM offers assisted registration services for these groups.How to Get Help:
- Visit the nearest Globe/TM store
- Bring a valid ID (Senior Citizen ID, PWD ID, or other gov’t-issued ID)
- A store representative will help complete the process for you
💡 Some barangays and LGUs also organize SIM Registration Help Desks for the elderly and disabled.
Special Scenarios & Their Solutions
Scenario | Solution |
SIM registered in deceased person’s name | Visit TM store with death certificate + affidavit to reclaim or transfer |
No valid government ID | Get a barangay certificate + school/company ID or apply for PhilSys ID |
SIM bought from street vendor (unregistered) | Register immediately or discard it — unverified SIMs are risky |
Using SIM in remote area with no data | Go to nearest barangay center or TM kiosk for assisted registration |
Authorized Retailers and Partners of Globe or TM Telecom
The list of authorized retailers and partners of Globe or TM Telecom in the Philippines are mentioned below:
Retailer Name | Type | Total Stores |
SSI Group | Specialty retail | 100 |
7-Eleven | Convenience stores | 4,00 |
Alfamart | Convenience stores | 1,400 |
SM Retail Inc | Department stores, supermarkets | 3,300 |
Golden ABC Inc | Clothing retail | 100,0 |
Mercury Drug Corp | Drugstores | 1,200 |
Puregold Price Club Inc | Supermarkets | 500 |
Robinsons Retail Holdings Inc | Supermarkets | 80 |
Metro Retail Stores Group Inc | Department stores, supermarkets | 2,400 |
Rustan Supercenters Inc | Supermarkets | 63 |
TM Sim Registration Number
SIM register TM is easy if you have your ID and active number ready. If you are facing any problem during the registration process of your TM SIM card you can contact Globe Hotline at “(02) 7730-1500” or dial “808” with TM SIM Telecom service. Their telecom agents are available to resolve the registration issues or inquiries.
Dial this number from your phone dialer, and present your queries to the TM SIM Telecom agent. They will resolve your issues as quickly as possible and you will get Free load in TM sim.
How to Check If Your TM SIM is Registered
If you’re unsure whether your TM SIM has been successfully registered or you simply lost the confirmation SMS don’t worry. Verifying your TM SIM registration status is quick, and there are two official methods to confirm it.
Method 1: Check via TM/Globe Online Portal
Visit: www.tmtambayan.ph
- Go to the SIM Registration status check page.
- Enter your TM mobile number (e.g., 0955xxxxxxx).
- Click “Check Status” or similar option.
- If your number is registered, you’ll see a success message with a reference number.
If not, you’ll be prompted to register again.
Method 2: Verify via USSD/SMS
You can also check directly from your phone:
- Dial *143# on your TM phone.
- Choose “My Account” or “SIM Services” (may vary).
- Select “SIM Registration Status”.
- Wait for an on-screen confirmation or SMS reply.
Pro Tip: If you receive confirmation via SMS, take a screenshot or note down your reference number immediately.
Prepaid Users and Postpaid Users
A step-by-step guigeline for different users such as prepaid, postpaid, and foreigners users of sim registration for tm is:
For Prepaid Users:
For Postpaid Users:
TM SIM Registration Troubleshooting (Fix Rejected, Blocked, or Lost SIMs)
Even though the TM SIM registration process is designed to be simple, thousands of users still experience issues from rejected IDs to lost SIMs and failed submissions. This section will help you identify what’s going wrong and fix it step-by-step, whether you’re registering for the first time or trying to resolve an error.
1. 🚫 OTP Not Received
You submit your TM number but never get a One-Time PIN via SMS.
Solutions:
- Make sure your phone has full signal and is not in airplane mode.
- Wait up to 5 minutes network congestion may delay delivery.
- Tap “Resend OTP” on the portal.
- Try again using a different browser (Google Chrome preferred).
Turn off dual SIM or set TM as default for messaging.
2. Selfie Upload Fails or Gets Rejected
You upload your selfie but it says “invalid image” or “face not detected.”
Solutions:
- Use a front camera in daylight or white lighting.
- Remove hats, glasses, face masks, or filters.
- Ensure your whole face is centered, no cropping.
- Clean your phone camera lens before snapping.
Try a different phone or ask someone to take the photo.
3. ID Image Gets Rejected
Common reasons:
- Blurry image
- Expired ID
- Cropped or partial scan
- Screenshot instead of a live photo
Fix:
- Use original government-issued ID only.
- Take the photo in landscape mode, ensuring all 4 corners are visible.
- Ensure the text is readable, especially your name and ID number.
- Try a different ID type if one keeps failing.
4. Error: “Invalid Details Submitted”
This happens when:
- The personal info does not match your ID.
- Spelling mistakes in name or birthday fields.
- Wrong format (e.g., MM/DD/YYYY vs. DD/MM/YYYY)
Fix:
- Double-check spelling before submission.
- Use exact names from your ID, no nicknames.
- Re-upload documents if you fixed any field.
Benefits After Registering Your TM SIM
You’ve followed the steps, submitted your ID and selfie, and received your confirmation now what? Registering your TM SIM is more than just complying with a law. It unlocks security, access, and real-world perks that unregistered users miss out on. Here’s what you gain:
Benefit | What It Does |
Prevents Deactivation | Keeps your SIM, GCash, and mobile access active |
Unlocks TM Promos | Lets you enjoy exclusive registered-user promos |
Enables Faster Support | Streamlined service at TM stores & online |
Secures Online Access | Protects linked accounts, apps, and OTP services |
Protects Against Scams | Makes SIM hijacking & cloning much harder |
Legal Compliance | You’re safe under national telecom law |
Freebie | Validity | Details |
10 Min Calls | 7 Days | Free calls to Globe/TM numbers |
100 MB Internet | 7 Days | Free 100MB for basic browsing |
1GB TikTok | 3 Days | Extra data for TikTok use |
1GB Facebook | 3 Days | Extra data for Facebook use |
300 SMS | 7 Days | Free texts to all networks |
List of Free Rewards, Promotions, and Bonuses
When you dial *143# through your mobile in the GlobeOne App, the list of rewards code will show for only TM users.
Reward Code | Description | Required Reward Points |
REWUNLICALL | unli calls valid for 1 day | 2 |
SURF100MB | 100MB data valid for 1 day | 2 |
REWCOMBO2 | 20 minutes, 20 SMS valid for 1 day | 2 |
REWCOMBO4 | Unlimited calls and texts to Globe/TM for 1 day | 4 |
REWCALL | Unlimited calls to Globe/TM and 100MB data for 1 day | 4 |
REWTXT | Unlimited texts to all networks and 100MB data | 4 |
SURF250MB | 250MB data valid for 1 day | 4 |
REWCOMBO10 | Unlimited calls and texts, 100MB data for 1 day | 6 |
SURF500MB | 500MB data valid for 1 day | 10 |
SURF1GB | 1GB data valid for 1 day | 10 |
TMC5 | 2 minutes of calls to TM/Globe and 10 texts | 1 |
FBID | unlimited access to Facebook | 1 |
TWITTER7D | Access to Twitter | 10 |
INSTAG1D | Access to Instagram | 2 |
SURF100MB | 100 MB of data | 2 |
TMTAWAG5 | 5 minutes of TM calls | 1 |
TMCOMBO10 | 10 minutes of calls and texts to all networks | 2 |
Penalties Under RA 11934
Violation | Penalty |
Using an unregistered SIM | SIM blocked & services cut |
Submitting fake info or ID | Fines up to ₱300,000 or imprisonment |
Selling pre-registered SIMs | Criminal offense with legal action |
If your SIM is blocked, only in-person reactivation at a TM/Globe store may be allowed and that too within a limited time frame.
What To Do If You Lost Your TM SIM After Registering
- Go to a TM Store with your ID and the SIM registration reference number (if available).
- Request a SIM replacement to make sure to clarify it was already registered.
- Wait for confirmation and test the new SIM.
Expert Tips for Avoiding Problems
- Register in one session without refreshing the page
- Use the same device for uploading ID and selfie
- Avoid public Wi-Fi use a secure connection
- Always save your confirmation number
- Double-check file size limits before uploading documents (Max 5MB is typical)
SIM Registration Deadlines & Fines
Final Deadline: August 15, 2025
As confirmed by the National Telecommunications Commission (NTC), August 15, 2025 is the absolute last day to complete your TM SIM registration.
What Happens If You Miss the Deadline?
- Your TM SIM will be permanently deactivated
- You’ll lose access to:
- Calls, texts, data
- GCash, online banking, and OTP services
- Any account linked to your mobile number
- Deactivated SIMs may not be recoverable after the grace period
What To Do If You Lost Your TM SIM After Registering
- Go to a TM Store with your ID and the SIM registration reference number (if available).
- Request a SIM replacement to make sure to clarify it was already registered.
- Wait for confirmation and test the new SIM.
Expert Tips for Avoiding Problems
- Register in one session without refreshing the page
- Use the same device for uploading ID and selfie
- Avoid public Wi-Fi use a secure connection
- Always save your confirmation number
- Double-check file size limits before uploading documents (Max 5MB is typical)
How to Load TM SIM Promos?
TM offers three main types of promos:
You can subscribe to TM promos via:
Security Tips for TM SIM Users
Follow these best security practices:
Conclusion
Registering your TM SIM isn’t just a legal checkbox, it’s your key to staying connected, protected, and ready for anything in today’s digital world. With identity fraud, phishing, and SIM hijacking on the rise, completing your registration ensures that your number is secure, compliant, and future-proof.
Whether you’re a student, professional, traveler, or senior citizen, the process is simple if you have the right info. From required documents to avoiding common errors, you now have everything you need to register with full confidence.
Frequently Asked Questions (FAQs)
Jack Ryan
Lorem ipsum dolor sit amet, consectetuHi, I’m Jack Ryan, and I’ve been helping people all over the Philippines understand SIM registration since the law first came into effect. Whether it’s walking my own parents through the process, assisting students with rejected IDs, or guiding tourists in setting up their temporary SIMs I’ve seen the challenges firsthand.
I created this guide because I know how confusing and technical it can get, especially when you’re dealing with OTP issues, ID problems, or strict deadlines. My goal is simple: to make SIM registration easier, safer, and less stressful for everyone.
If this guide helped you, great. If you’re still stuck or unsure, don’t hesitate to reach out. You’re not alone in this.
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